Refund & Return Policy

Return Eligibility

We accept returns within 30 days of delivery for eligible products. Products must be in original condition, unworn, with tags and packaging intact.

How to Return

  1. Email info@msctimepieces.com with your order number.
  2. Receive return authorization and instructions.
  3. Ship product to the provided returns address.

Refund Process

  • Refunds are issued to the original payment method within 7–14 business days of receiving the return.
  • Shipping costs are non-refundable unless the return is due to our error.

Exchange

Exchanges are processed like returns — once we receive the original item, a new order can be placed.

Non-Returnable Items

Items that are not eligible include:

  • Customized or altered products
  • Gift cards