At Music City Timepieces (“we,” “us,” or “our”), accessible from https://msctimepieces.com, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services.
a. Personal Information
When you place an order, register an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment gateways)
- Order history and purchase details
Note: We do not store full credit card or payment details on our servers.
b. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring URLs
This information helps us analyze traffic and improve website performance.
2. How We Use Your Information
We use the collected information for purposes including:
- Processing and fulfilling orders
- Managing payments and shipping
- Communicating order confirmations, updates, and customer support
- Improving our website, products, and services
- Preventing fraud and unauthorized transactions
- Complying with legal and regulatory requirements
- Marketing and advertising (only with your consent where required)
We do not sell, rent, or trade your personal data to third parties.
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Remember user preferences
- Enable shopping cart functionality
- Analyze website traffic and performance
- Deliver personalized advertisements (Google Ads, Facebook Ads, etc.)
You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.
4. Third-Party Services
We may share your information with trusted third-party service providers, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics partners
- Website analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Google Merchant Center, Google Ads)
These third parties are authorized to use your information only as necessary to perform services on our behalf and are obligated to protect your data.
5. Google Advertising & Merchant Center Compliance
Our website complies with Google Merchant Center policies.
We may use Google services that collect information via cookies to:
- Display relevant product ads
- Measure ad performance
- Improve shopping experience
Users can opt out of personalized advertising by visiting Google Ad Settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL encryption
- Secure payment gateways
- Restricted access to sensitive data
Despite our efforts, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary:
- To fulfill orders
- To comply with legal obligations
- To resolve disputes
- To enforce agreements
When data is no longer required, it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or updates
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us at info@msctimepieces.com.
9. Children’s Information
Music City Timepieces does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal data, please contact us immediately, and we will remove the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this page periodically.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: info@msctimepieces.com
Website: https://msctimepieces.com